{"id":717,"date":"2026-02-02T08:35:41","date_gmt":"2026-02-02T08:35:41","guid":{"rendered":"https:\/\/parkaid.bg\/agreement-owners-parking-spots\/"},"modified":"2026-10-28T15:18:21","modified_gmt":"2026-10-28T15:18:21","slug":"agreement-owners-parking-spots","status":"publish","type":"page","link":"https:\/\/parkaid.bg\/en\/agreement-owners-parking-spots\/","title":{"rendered":"Agreement with Parking Space Owners"},"content":{"rendered":"\t\t
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Agreement with Parking Space Owners<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Last updated: 28 October 2026<\/p>

This Agreement governs the relationship between Park Aid and all parking-space owners (\u201cOwners\u201d) who use our Services. When you use the Services, we provide you with the means to enter into individual, direct agreements with motor-vehicle drivers (\u201cDrivers\u201d) to rent out your Parking Space. When you accept bookings for Parking Spaces using the Services (\u201cBookings\u201d) and allow Drivers to use your Parking Space(s), you enter into individual, direct agreements with the Drivers. You will be bound by your obligations under this Agreement and any additional obligations included in the listing for the Parking Space. We are not a party to the agreement between you and the Drivers and shall not be liable to you, the Driver or any third party for any breach of obligations relating to the Parking Space, whether set out in this Agreement or in Parking Space listings.<\/p>

This Agreement is with you, the person using the Services. You undertake to comply with the terms of this Agreement and all additional requirements relating to the rental of the Parking Space. If you allow another person to assist with managing a Booking or Parking Space, you agree that you remain responsible for the Booking and the Parking Space and\/or charging point.<\/p>

Listing a Parking Space<\/strong><\/p>

To list your parking spaces, you must register an account as described in our \u201cGeneral Terms and Conditions\u201d.<\/p>

We may advertise your Parking Space on our Website and Mobile Application and on selected third-party websites to increase its exposure to potential Drivers. We will provide information to Drivers and prospective Drivers who may wish to use the Parking Space and\/or charging point.<\/p>

You must complete your own listing in the Mobile Application. In your listing, you agree to provide all necessary information about the Parking Space, including:<\/p>

  • the address and a full description of the Parking Space, together with photographs where applicable;<\/li>
  • any restrictions on types of vehicles that are unsuitable for the Parking Space;<\/li>
  • the permitted dimensions of vehicles suitable for the Parking Space;<\/li>
  • any other information or restrictions applying to the Parking Space, including, for example, access restrictions that a Driver must know before booking it;<\/li>
  • if installed, all details relating to electric-vehicle charging equipment, as well as any additional rules and charges relating to charging electric vehicles.<\/li><\/ul>

    Before we publish the Parking Space, you must also provide us separately with information including your name, address, email address and telephone number.<\/p>

    You undertake to provide any other information relating to you or the Parking Space that we may reasonably request at any time. We may also ask you to clarify information you have provided. This may include, but is not limited to, a photographic identity document for you (including a passport or driving licence and a document proving ownership of the Parking Space), and access to recordings from cameras and recording devices at the Parking Space.<\/p>

    You are responsible for the accuracy of all information in your listing and any information you provide to us in connection with a Booking. You may be liable to the Driver if information you provide is inaccurate, incomplete or misleading in any way.<\/p>

    If you provide equipment to Drivers as part of the parking space you offer, you agree that you are responsible for that equipment (for example, an electric-vehicle charging cable, where applicable) and are liable to the Driver for any damage or loss resulting from the Driver\u2019s use of that equipment, except where the Driver fails to follow the instructions or guidance provided. Park Aid will not be liable to you, the Driver or any third party in this regard.<\/p>

    We reserve the right to physically inspect the Parking Space and\/or charging point on reasonable notice. We may remove your listing if the Parking Space and\/or charging point does not match the information you provided or our standards, or if we believe you are in breach of your obligations under this Agreement.<\/p>

    In addition to advertising the Parking Space, we may be entitled to send promotional emails to Drivers where we have the appropriate permissions, and to provide such information about your Parking Space and\/or charging facilities as we consider appropriate to promote Park Aid or your Parking Space.<\/p>

    We may contact you or refer to your Parking Space in future to promote ourselves or our Website and Mobile Application. If a Parking Space is associated with a residential address, we will not disclose the specific address in such publicity.<\/p>

    Agency Services<\/strong><\/p>

    You appoint us as your agent for the purpose of concluding binding agreements between you and Drivers in relation to Bookings. You grant the Driver a licence to use the Parking Space (and, where applicable, electric-vehicle charging facilities) covered by the Booking for the duration of that Booking (\u201cBooking Period\u201d). You also appoint us to collect your fees relating to the Booking from the Driver.<\/p>

    Once the Booking for the Parking Space and\/or charging point has been confirmed and payment has been received from the Driver (in accordance with Clause 4 below), a binding agreement will be concluded between you and the Driver. The agreement between you and the Driver will include the relevant terms and conditions of these terms and any additional restrictions relating to your Parking Space that you have specified in accordance with this Agreement.<\/p>

    You may not include any additional terms in the agreement between you and the Driver other than restrictions clearly included in your listing.<\/p>

    Bookings and Payments<\/strong><\/p>

    When you list your Parking Space for booking, it will be treated as available unless you tell us otherwise. You are responsible for informing us of all dates on which your Parking Space will not be available for booking. If availability changes due to circumstances that were not anticipated when the listing was published, you must notify us immediately using the Parking Space availability calendar in your Mobile Application account. If you have not informed us that your Parking Space is unavailable on a particular date or at a particular time, you may be required to pay the reasonable cost of alternative arrangements for a Driver who books it for that date and time, up to EUR 100 including VAT.<\/p>

    You agree to manage the entire booking process and to accept or decline a Booking request from a Driver for an available date. We will accept payment from the Driver on your behalf during the Booking, as described below.<\/p>

    Once we receive the required payment from the Driver and the Booking is confirmed, you will enter into a binding agreement with the Driver allowing the Driver to occupy the Parking Space during the Booking Period, as shown in the \u201cMy Bookings\u201d section of your Mobile Application account. You will receive a Booking confirmation by email and a notification in the Mobile Application.<\/p>

    For short- and medium-term use (any Booking Period of 30 days or less), when we request payment from a Driver, we will request the full amount due for the Booking. This amount will be paid to you within 45 days after payment is received from the Driver.<\/p>

    For long-term use (any Booking Period longer than 30 days), we will require the Driver to pay for the first month of the Booking Period at the time of booking. We will collect payment for each subsequent month in advance on the same day of each month, or the remaining amount due for the Booking Period if less than a month remains, until the Booking Period ends.<\/p>

    You authorise us to receive and hold such payments on your behalf. We will forward the initial payment received from the Driver within the period agreed in Section III, Clause 3(i), after the Booking Period begins, or within 48 hours after the period covered by a subsequent payment in the case of a long-term Booking.<\/p>

    To register an account, you may need to provide credit or debit card details so that we can make payments to you. If you do not provide debit or credit card details, we will not be able to pay you the rental income from your Parking Space. In certain circumstances, we are also authorised to credit your Wallet in the Mobile Application to deduct any payments you may owe us or a Driver, as explained above.<\/p>

    Approval of Monthly and Subscription Booking Requests<\/strong><\/p>

    Booking Types<\/strong><\/p>

    Instant Booking: a Booking is confirmed immediately, without any action required from you, for rental periods of up to 7 calendar days.<\/p>

    Approved Booking (a booking request for a rental period longer than 7 calendar days): the Booking remains in \u201cPending\u201d status until you review and approve or reject it.<\/p>

    Response Deadlines for Manual Approval<\/strong><\/p>

    Time window: when you receive a Booking request for more than 7 calendar days, you must respond (approve or reject it) within 24 hours of the request, but no later than one hour before the Booking start time.<\/p>

    Automatic cancellation: if you do not respond within the stated time window, the system will automatically cancel the request and the Driver\u2019s funds, if held, will be released in full.<\/p>

    Cancellations and Penalties<\/strong><\/p>

    Cancellation of an approved Booking: if you cancel a Booking that has already been approved, Park Aid reserves the right to impose an administrative fee or penalty.<\/p>

    Repeated violations: if you repeatedly fail to approve requests on time or cancel confirmed Bookings, your Owner profile may be blocked or deleted from the platform.<\/p>

    Licence to Use the Parking Space (and Electric-Vehicle Charging Equipment, if Applicable) During the Booking Period<\/strong><\/p>

    Before each Booking Period, you must ensure that the Parking Space and equipment are in a condition consistent with the description in the rental listing and that all additional equipment and materials, including barriers, gates, keys and other items, are in satisfactory condition and fit for use.<\/p>

    Unless you have agreed to a later departure time or an additional Booking Period with the Driver (which must be arranged through Park Aid\u2019s Services), if the Driver stays beyond the Booking Period, the Driver will be required to pay the full price for the additional time. If a Driver stays for such additional time, you authorise Park Aid to collect all such additional charges from the Driver on your behalf.<\/p>

    You represent and confirm that you own the Parking Space or are authorised to allow third parties to use it (including having the necessary permission from any relevant landlords, tenants, condominium association and\/or other third parties to offer the Parking Space for use by Drivers), and that the licence allowing the Driver to use the Parking Space during the Booking Period complies with all applicable laws, rules and regulations, including, without limitation, parking laws, tax requirements and laws governing the rental or licensing of residential and other property. If in doubt, you should check the terms of your tenancy agreement, title, mortgage, trust deed, condominium documents or any other documents to ensure that you may grant a licence to use the Parking Space.<\/p>

    In relation to electric-vehicle charging, you represent and confirm that you own, or have permission to allow third parties to use, the required charging station.<\/p>

    If a problem is reported with the functionality or reliability of charging equipment, or if it otherwise cannot be used, you undertake to remove the facility\u2019s availability until the reported equipment is in good working order.<\/p>

    You agree to notify us immediately (and provide copies when requested) if you receive any notice or correspondence from a public authority, landlord or condominium association, or another person controlling a condominium of which the Parking Space forms part, concerning the use of the Parking Space for the Services. Following such notice, we reserve the right to terminate this Agreement and remove the Parking Space from the Mobile Application.<\/p>

    Park Aid is not liable to you, the Driver or any other third party for your failure to comply with your legal obligations.<\/p>

    Dispute Resolution<\/strong><\/p>

    If you have a dispute with a Driver concerning your Parking Space, the related electric-vehicle charging equipment or any use of the Parking Space, you agree to try to resolve it first by communicating directly with the Driver.<\/p>

    If we determine that you must refund an amount or make another payment to a Driver, you will be responsible for that amount. We may use funds held on your behalf to resolve a dispute, deduct the amount from the debit or credit card you provided, or Park Aid may pay the amount owed directly to the Driver and then seek reimbursement from you.<\/p>

    You agree that the provisions of this clause will remain in force after termination of this Agreement.<\/p>

    Park Aid is not responsible for disputes arising between Drivers and Parking Space Owners.<\/p>

    Cancellation of a Booking<\/strong><\/p>

    If you wish to cancel a Booking, you must do so in accordance with our General Terms and Conditions and this Agreement.<\/p>

    You agree that if a Driver wishes to cancel a Booking, the Driver may do so through us and our Mobile Application, and we will act as your agent in processing the cancellation. If we are required to process a cancellation, we will do so in accordance with our General Terms and Conditions.<\/p>

    If we have received payments for a Booking before the Booking Period begins and the Booking is subsequently cancelled by you or the Driver, you authorise us to refund to the Driver all payments we hold on your behalf. If you have received payments, you must refund the Driver in accordance with this Agreement and the Agreement with Vehicle Drivers.<\/p>

    We reserve the right to cancel your account and terminate this Agreement if you do not refund a Driver within 30 days. You agree that you are responsible for such refunds and that we may use any funds held on your behalf to refund the Driver or deduct the amount from the balance in your Wallet in the Mobile Application.<\/p>

    The Owner agrees that Park Aid will have sole discretion to determine whether a cancellation is due to extraordinary circumstances and whether a refund is due, and to decide the amount of any refund. All parties agree that Park Aid\u2019s decision will be binding.<\/p>

    If you must cancel a Driver\u2019s Booking due to extraordinary circumstances beyond your reasonable control, you agree to inform Park Aid. The parties agree that Park Aid may contact the Driver with offers of a suitable alternative Parking Space provided by another registered Park Aid Owner.<\/p>

    Park Aid does not guarantee that an alternative Parking Space can be found and is not liable for a failure by the Owner or Driver to perform a Booking, or for alternative parking costs or other expenses arising directly or indirectly from a breach of any term of this Agreement.<\/p>

    If you must cancel a Driver\u2019s Booking for reasons that are not extraordinary circumstances or beyond your reasonable control, the Driver is entitled to a full refund, including the service fee (if Park Aid cannot provide a suitable alternative), and you agree to cover any additional costs the Driver must pay for suitable alternative parking, up to a maximum of EUR 45 per day.<\/p>

    The Owner agrees that Park Aid will have sole discretion to determine whether the Owner\u2019s cancellation was due to extraordinary circumstances beyond the Owner\u2019s reasonable control and whether the Owner is responsible for the Driver\u2019s additional costs. Park Aid will decide the amount of any compensation, and all parties agree that its decision will be binding.<\/p>

    Obligations of Parking Space Owners<\/strong><\/p>

    Each Parking Space Owner undertakes to:<\/p>

    • honour all Bookings with Drivers and ensure that the Parking Space (and electric-vehicle charging equipment, if applicable) is available for the entire Booking Period;<\/li>
    • not obstruct or prevent the Driver from parking in the Parking Space and not allow any vehicle other than the vehicle described in the Booking to use the Parking Space during the Booking Period;<\/li>
    • not deliberately do, or fail to do, anything that would or is likely to endanger the Driver or the Driver\u2019s vehicle;<\/li>
    • provide the Parking Space in accordance with the details and information stated in your listing;<\/li>
    • ensure that all information about you and your Parking Space supplied for inclusion in the Mobile Application is true and accurate in every respect and is not misleading to a Driver;<\/li>
    • ensure that the Parking Space is clean, tidy and free of rubbish at the start of the Booking Period and that any equipment provided as part of the Parking Space, including electric-vehicle charging equipment, is in working order;<\/li>
    • treat all Drivers professionally and courteously and in a way that does not harm our reputation;<\/li>
    • deal with all enquiries from Drivers relating to a Parking Space or Booking promptly and satisfactorily;<\/li>
    • be available by telephone, SMS or email before or at the start of the Booking Period to direct the Driver to the Parking Space;<\/li>
    • provide recordings from cameras and recording devices located at the Parking Space within 24 hours of a written and reasoned request from Park Aid.<\/li><\/ul>

      If your listing includes electric-vehicle charging facilities, you warrant that they are fully functional and maintained in accordance with the manufacturer\u2019s instructions. You also agree to cover all electricity costs consumed by a Driver as a result of using the charging equipment.<\/p>

      Subject to Section V, you will use all reasonable efforts to resolve any disputes that may arise during the Booking Period, including taking the necessary steps to bring the dispute to a satisfactory conclusion as quickly as possible so that the Driver can complete the Booking.<\/p>

      You agree not to create a false Park Aid account or use your Park Aid account for any immoral or illegal activity or purpose, including, without limitation, malicious or fraudulent Bookings or money laundering.<\/p>

      Account Suspension and Termination<\/strong><\/p>

      If you fail to comply with this Agreement, including but not limited to failure to comply with the Personal Data Protection Policy or lack of authority to offer a Parking Space to Drivers, we reserve the right to suspend or close your Account without a right of appeal or renewal and without prior notice.<\/p>

      If we suspend your Account or access to the Mobile Application for any reason, we may refuse to provide any Services, including the right to accept further Bookings. If you attempt to avoid this by creating or attempting to create a new account, we reserve the right to terminate this Agreement and any existing account you may have.<\/p>

      If we suspend or terminate your Account, you will no longer be able to use our Services or accept Bookings through us. If there are outstanding Bookings for which Drivers have paid you directly, you must refund those payments in accordance with this Agreement and the Bookings may not proceed. The terms of this Agreement will remain in force to the extent they relate to the consequences of previous Bookings, including terms concerning fees, liability and damages.<\/p>

      You may terminate this Agreement at any time by giving us one month\u2019s notice. In that case, from the termination date we will not confirm or accept new Bookings for the Parking Space, but this Agreement will continue to apply to outstanding Bookings.<\/p>

      Insurance<\/strong><\/p>

      You are fully responsible for any insurance that may be required for the purpose of granting a licence to use your Parking Space.<\/p>

      Park Aid\u2019s Liability<\/strong><\/p>

      If you choose to use the Website, Mobile Application and Services, you do so at your own risk. You acknowledge and agree that Park Aid is not required to conduct comprehensive checks on Drivers. Park Aid does not promise that the Website, Mobile Application or Services will meet your requirements or be continuously available, secure or error-free. Park Aid makes no promises regarding the quality of the Services or the accuracy, timeliness, truthfulness, completeness or reliability of content obtained through the Website, Mobile Application or Services.<\/p>

      You are solely responsible for all your communications and interactions with other users of the Website, Mobile Application or Services and with other persons with whom you communicate or interact as a result of using them, including, but not limited to, all Drivers. You understand that Park Aid does not attempt to verify statements made by users of the Website, Mobile Application or Services. You agree to take reasonable precautions in all communications and interactions with other users and other persons with whom you communicate or interact as a result of using the Website, Mobile Application or Services, including, but not limited to, Drivers, particularly if you decide to meet in person.<\/p>

      We are not liable for:<\/p>

      • losses not caused by our breach;<\/li>
      • indirect losses (meaning a loss that is a side effect of the primary loss or damage and that neither you nor we could reasonably have expected to occur when these terms were concluded);<\/li>
      • any loss arising from the accuracy, timeliness, completeness or usefulness of any information; or<\/li>
      • failure to provide the Services or perform any of our obligations under these terms where this is due to events beyond our control, such as a network failure.<\/li><\/ul>

        Data Protection and Data Sharing<\/strong><\/p>

        Each party must comply with its respective obligations under the Personal Data Protection Act and\/or any subsequent legislation, including the General Data Protection Regulation (Regulation (EU) 2016\/679), and any provisions or statutory instruments adopted under that legislation. The terms \u201cprocessor\u201d, \u201ccontroller\u201d and \u201cpersonal data\u201d in this clause 12 have the meanings given to them in data-protection legislation.<\/p>

        When you accept a Booking, we may share details about the Driver with you through our Mobile Application (\u201cShared Data\u201d). Shared Data may include the Driver\u2019s name, telephone number and vehicle registration number. This information is provided to you for the purpose of accepting and performing Bookings. In relation to Shared Data provided by us, you agree to:<\/p>

        • comply with your obligations under data-protection legislation;<\/li>
        • provide any reasonable assistance we may need from time to time, including recordings from cameras and recording devices located at the Parking Space;<\/li>
        • use Shared Data only for accepting, managing and performing Bookings and for security purposes (\u201cAgreed Purposes\u201d); and<\/li>
        • use Shared Data only for the duration of the Booking.<\/li><\/ul>

          Park Aid reserves the right, on reasonable notice and during normal business hours, to inspect your systems itself or through an appointed third party to ensure compliance with data-protection legislation and the terms of this Agreement. Each party will bear its own costs for any such inspection, which will be conducted with minimal disruption.<\/p>

          Even where Shared Data does not constitute personal data for the purposes of data-protection legislation, you must treat Shared Data as personal data for the purposes of this Agreement.<\/p>

          When acting as a data controller in relation to Shared Data, you undertake to:<\/p>

          • provide data subjects with notices concerning the processing of Shared Data when requested by Park Aid;<\/li>
          • allow Park Aid to approve and, if it considers necessary, amend any notices provided to data subjects concerning Shared Data that are required by data-protection legislation;<\/li>
          • inform Park Aid immediately upon receiving a data-subject access request;<\/li>
          • not disclose Shared Data to any party other than the parties to this Agreement, their employees and subcontractors who need access to Shared Data, and other third parties engaged to perform obligations under this Agreement;<\/li>
          • ensure that appropriate technical and organisational measures, reviewed and approved by Park Aid, are in place to protect against unauthorised or unlawful processing of personal data and against accidental loss, destruction or damage to personal data;<\/li>
          • provide Park Aid with reasonable assistance in responding to any data-subject access request;<\/li>
          • not disclose Shared Data in response to a data-subject access request without first consulting Park Aid and obtaining its consent;<\/li>
          • assist Park Aid in responding to any request from a data subject and in ensuring compliance with its obligations under data-protection legislation concerning security, breach notifications, impact assessments and consultations with supervisory or regulatory authorities;<\/li>
          • notify Park Aid without undue delay when you become aware of a breach of data-protection legislation;<\/li>
          • not transfer personal data outside the European Economic Area unless the data subject\u2019s prior written consent has been obtained and the following conditions are met:<\/li>
          • use technology compatible with that used by Park Aid to process Shared Data, to ensure that the transfer does not result in any loss of accuracy of the personal data; and<\/li>
          • maintain complete and accurate records and information to demonstrate compliance with this Agreement and allow an inspection by Park Aid or its appointed auditor.<\/li><\/ul>

            Taxes<\/strong><\/p>

            Owners are solely responsible for complying with all local tax and other regulations, including any obligation to pay taxes such as personal income tax and corporate tax, that may apply to renting out their Parking Space. Park Aid does not pay VAT on the rental amount received by Owners. Park Aid pays VAT only on the platform service fee, which is calculated as a percentage of the rental price.<\/p>

            FINAL PROVISIONS<\/strong><\/p>

            This Agreement shall terminate:<\/p>

            • by mutual agreement of the parties;<\/li>
            • upon its performance.<\/li><\/ul>

              Termination of the Agreement does not cancel the obligation to pay liabilities incurred up to that point.<\/p>

              Unless otherwise agreed in these terms and conditions, each party agrees to keep confidential and not disclose to others, except its employees, consultants and contractors, any confidential information received from the other party through the Services.<\/p>

              You agree that these terms are fair and reasonable in all circumstances. However, if any part of these terms is rejected or found ineffective by a court or regulator, the remaining provisions will continue to apply.<\/p>

              Any amendment or supplement to this Agreement, and the interpretation of any clause, must be agreed by the parties in writing in the form of an addendum.<\/p>

              The invalidity of any clause of this Agreement does not invalidate any other part of it or the Agreement as a whole.<\/p>

              All disputes arising from or relating to this Agreement or any supplementary agreements, including disputes concerning interpretation, invalidity, non-performance or termination, shall be resolved by mutual agreement.<\/p>

              If the parties cannot reach an agreement, the dispute shall be referred to the competent court in the city of Plovdiv.<\/p>

              Matters not regulated by this Agreement are governed by the general provisions of the laws of the Republic of Bulgaria.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

              Last updated: 28 October 2026 This Agreement governs the relationship between Park Aid and all parking-space owners (\u201cOwners\u201d) who use our Services. When you use the Services, we provide you with the means to enter into individual, direct agreements with motor-vehicle drivers (\u201cDrivers\u201d) to rent out your Parking Space. When you accept bookings for Parking […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-717","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/parkaid.bg\/en\/wp-json\/wp\/v2\/pages\/717","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/parkaid.bg\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/parkaid.bg\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/parkaid.bg\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/parkaid.bg\/en\/wp-json\/wp\/v2\/comments?post=717"}],"version-history":[{"count":7,"href":"https:\/\/parkaid.bg\/en\/wp-json\/wp\/v2\/pages\/717\/revisions"}],"predecessor-version":[{"id":1093,"href":"https:\/\/parkaid.bg\/en\/wp-json\/wp\/v2\/pages\/717\/revisions\/1093"}],"wp:attachment":[{"href":"https:\/\/parkaid.bg\/en\/wp-json\/wp\/v2\/media?parent=717"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}